How to cancel subscription?

Modified on Fri, 17 Jan at 1:34 PM

Hi there,

We're so sorry to hear you'd like to cancel your subscription.

If you decide to proceed with cancellation, please follow the steps below to cancel your membership.

If you've made the purchase directly on the website:
Please follow this link and enter the email associated with the purchase. 
After that, your subscription will be canceled but you can still use it till it expires.

If you've made the purchase in the app:

Android subscriptions: go to Google Play subscriptions > Pheon > tap Cancel Subscription.
iOS subscriptions: open iPhone/iPad Settings > tap your name > Subscriptions > Dialogue app > Cancel Subscription.

If you still cannot cancel the subscription, please let us know about this in your reply, and await for our support team to assist you with the request.

Thank you for your patience and understanding!

All the best,
Pheon/Dialogue team

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